If a shelf-stable item purchase is returned to us new and in original packaging within 15 days of delivery, we will refund your order. In the event that the original credit card used to make your purchase is no longer valid, we can only offer a store credit for the amount of your product cost, less discounts, shipping and handling each way. Please bear in mind the following details:

Return Policy for All Standard Products
If you are not completely satisfied with your purchase, give us a call and we will happily exchange your order free of charge for an item of the same value OR refund you fully. Our delivery personnel endeavor in all cases to handle all items with care.Please note that we cannot be responsible for delivery address errors that cause delayed arrival/spoilage or incorrect handling/storage of the product after delivery.

Return Policy for Cancelled Orders
An order cannot be cancelled once it has been shipped. If you decide to cancel after shipment, our standard return policy applies.

Return Policy for Damaged Products
If a product arrives damaged or with items missing, please notify us within 10 days. We would be happy to send you a replacement as soon as possible. Please keep in mind that missing items may have been substituted.

Return Policy for Free Shipping Items
For items that shipped for free, our shipping costs will be deducted from your refund.

Return Policy for Perishable Items (including gift baskets with food items or other perishables)
If a perishable item is returned to us marked as “undeliverable” we cannot offer a refund. Unfortunately, unlike items that have a longer shelf life, items that are perishable are unable to be resold after they are sent back to us. When this situation occurs, we do offer customers a 20% discount on a replacement order.

Exchange/Substitution Policy
For a variety of reasons, we will occasionally run out of a specific item. While this situation does not occur often, we will inform you as soon as possible and reserve the right to substitute an item of equal value with your consent. To return an item or order, please contact at 0794479606